Terms and Conditions
Please note: The English translation of the mommymade® Terms and Conditions is provided for the convenience of our non-German-speaking customers. Regardless of this, only the original German-language version is legally binding.
Orders placed in the mommymade® web shop become effective once you receive an email order confirmation from mommymade and, lastly, by delivery of your order.
Prices are final consumer prices, excluding delivery charges. No additional taxes are added.
Delivery costs are not included in product prices, but are to be borne by the buyer. Delivery costs are charged according to delivery destination and are stated on the product pages. You will be informed of the final delivery costs within the order confirmation.
International buyers may be liable for additional costs, such as exchange fees or certain levies, customs duties or taxes. Any of these additional costs, that the buyer may be liable for on account of accepting the contract, shall be borne by the buyer.
Payment is accepted exclusively through advance payment by bank transfer or DaWanda gift certificate (which you can pay through PayPal on the DaWanda platform). Payments must be made to our account within 14 days after receiving the order confirmation.
Orders will be dispatched after the full amount was credited on our account, and within the delivery time stated on the product pages or in your order confirmation.
The law of the Federal Republic of Germany applies to all legal relations between the buyer and mommymade under exclusion of the United Nations Convention on Contracts for the International Sale of Goods (CISG) dated the 11.04.1980 in its currently valid version.
Cancellation and return policy for physical goods
Right of revocation
Non-commercial customers have the right to withdraw from this agreement within fourteen days without stating a reason. The period of revocation is fourteen days from the date on which the goods were accepted by you or by a third person appointed by you, who is not the carrier.
In order to exercise your right of revocation, you must notify us
Tel.:+49 611 13715021
accordingly in an unequivocal statement (e.g. letter sent by post or e-mail) of your decision to withdraw from the agreement. You may use the attached sample revocation form for this purpose, however this is not mandatory. Sending notification of your intention to exercise your right of revocation prior to expiry of the period of revocation shall be sufficient to comply with the period of revocation.
Consequences of revocation
If you withdraw from this agreement, we shall refund all payments that we have received from you, including delivery costs (with the exception of additional costs that arise if you have selected a form of delivery other than the cheapest form of standard delivery offered by us) without undue delay and within fourteen days at the latest from the date on which we received the notice of revocation. For this refund we use the same method of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no event will you be charged any fees for this refund.
We may refuse the refund until the goods have been returned to us or until such time as you have provided evidence that you have returned the goods, whichever is the earlier.
You must return or hand over the goods to us without undue delay and, at all events, within fourteen days at the latest from the date on which you notified us of your withdrawal from the agreement. The deadline shall be deemed to have been complied with if the goods are dispatched prior to expiry of the deadline.
The immediate costs of returning the goods shall be borne by you.
You shall only be required to compensate any loss of value if said loss of value can be attributed to any unnecessary handling of the goods for the purpose of testing the condition, properties and functionality of said goods.
Exclusion of the right of revocation
There is no right of revocation for agreements on the delivery of goods that are not prefabricated and for the manufacture of which the consumer has made an individual selection or stipulation, or that have been clearly tailored to meet the personal requirements of the consumer.
Sample revocation form
If you wish to withdraw from the agreement, please fill in this form and send it back to:
Tel.:+49 611 13715021
I/we(*) hereby withdraw from the agreement signed by me/us (*) for the purchase of the
following goods (*)/the provision of the following service (*)
- Orderen on (*)/received on (*):_________________________
- Name of consumer(s):___________________________
- Address of consumer(s) :____________________________________
- Signature of consumer(s) (only in letter) :__________________
- Date :____________
(*) delete as appropriate